Thanks to Walter and his team @ Titanium BPO for the immense support provided during an uncharted time in Healthcare., in the midst of COVID, The Titanium BPO team was able to ramp up call center support for our clinic staff so they can focus on patient care. His team was trained, on-boarded, and live in 4 days. Our experience has been nothing less than elite. We are completely satisfied with the work the Titanium BPO team has been able to provide.
I have worked with Walter for the last 5 years and can honestly say he is exceptional at what he does. When it comes to call center operations, Walter takes on every task like it is his own campaign and remains plugged-in from start to finish. Anytime I needed to speak he always made himself available to take a call, or otherwise responded in a timely manner. Working with Walter and Titanium BPO for our appointment setting needs has helped drive client growth while reducing our overhead costs for call center operations substantially. I highly recommend Walter and Titanium BPO to anyone looking for nearshore call center operations.